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Documentation Engineer
full-time by Alchemy

Documentation Engineer

build the most comprehensive, user-friendly, and helpful documentation that exists for Web3 builders

tr3bute

TBD

added on

4 weeks ago

role overview

Alchemy's docs have evolved into a source of truth for anyone operating in the Web3 space. We’re on a mission to build the most comprehensive, user-friendly, and helpful documentation that exists for Web3 builders. As a documentation engineer at Alchemy, you will directly contribute to the documentation platform by building, writing, and testing documentation. You’ll work cross functionally with engineering, product managers, technical writers, designers, and speak directly with users to collect feedback and implement changes. You'll be proficient in both quantitive and qualitative analysis to measure the success of Alchemy's documentation overall.

responsibilities

  • Write new and maintain existing OpenAPI specs for all API references
  • QA test all components of docs to ensure they are user-friendly
  • Work with engineering, product, and customer success teams to document new features, products, and APIs in real-time
  • Collect user feedback on documentation and implement changes accordingly
  • Suggest high level changes in navigation, structure, and design
  • Analyze quantitative success metrics by looking at SEO, google analytics, and other platforms
  • Implement systems and build tools that make it easy to publish and update existing documentation
  • Build new features within docs to enhance external user experience
  • Represent a developer's perspective internally to ensure Alchemy’s documentation, APIs, SDKs, tutorials and other resources meet developer needs

requirements

  • BS degree in computer science
  • Stellar written and verbal communication skills
  • Proven framework of listening to and understanding customers
  • 3+ years of experience in API documentation and technical writing
  • 1+ years of experience using OpenAPI
  • Experience documenting and using JSON-RPC requests
  • Familiarity with source control, git workflow, and using command-line
  • Familiarity writing in markdown
  • Experience coding in Web3
  • Experience at early stage startups is a large plus
  • Passion for blockchain technologies a plus
  • Founded a company or built side projects, a plus

culture & perks

  • You'll help us to empower blockchain developers everywhere
  • Competitive salary/benefits
  • Flexible work, supportive environment
  • Smart and friendly team

about us

The Alchemy Platform is a world class developer platform designed to make building on the blockchain easy. We've built leading infrastructure in the space, powering over $105 billion in transactions for tens of millions of users in 99% of countries worldwide.

The Alchemy team draws from decades of deep expertise in massively scalable infrastructure, AI, and blockchain from leadership roles at leading companies and universities like Google, Microsoft, Facebook, Stanford, and MIT. Alchemy powers the top blockchain companies globally and has been featured in TechCrunch, Forbes, Bloomberg, and elsewhere.

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